Effective Date: 10/15/2025
1. Introduction
At Mexico US Realty, protecting your privacy is essential. This policy explains how we collect, use, and safeguard your personal information — including mobile contact data for SMS communications.
2. Scope
This policy covers the MexicoUSRealty.com website, mobile opt-ins, and all services provided by Mexico US Realty. By using our services or opting into SMS, you consent to this policy and our Terms & Conditions.
3. Information We Collect
We collect only what is necessary to provide our services:
Account Data: Name, email, phone number, mailing address, investment preferences.
Usage Data: IP address, browser, device details, pages visited, interactions.
SMS Data: Mobile number, consent timestamp, message history.
4. How We Use Your Information
We use personal information to:
- Send SMS messages you opted into: appointment confirmations, reminders, property updates, offers
- Communicate via email
- Manage your account and preferences
- Improve and secure our services
- Comply with legal or regulatory requirements
5. SMS Privacy and Non-Sharing Clause
No mobile information (phone numbers or opt-in consent data) will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with subcontractors or service providers when needed (e.g. SMS gateway) under strict confidentiality. All other categories exclude text messaging originator opt-in data and consent.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember preferences
- Analyze site performance
- Deliver relevant content and ads
- You can disable cookies, though some features may stop working properly.
7. Data Retention & Security
We retain your personal information only as long as needed for business, legal, or compliance purposes. We apply industry-standard protections such as encryption and restricted access. However, no system is perfectly secure.
8. Your Rights
Depending on your location, you have the right to:
- Access the data we hold about you
- Request corrections or updates
- Request deletion (with exceptions)
- Opt-out of marketing communications
- Contact us (see below) to make a request.
9. International Users
If you live outside Mexico, your information may be transferred to servers in Mexico or the U.S. We ensure appropriate safeguards are in place.
10. Children’s Privacy
Our services are not for children under 13. We do not knowingly collect data from minors. If you believe we have, contact us to remove it.
11. Updates
We may update this policy over time. Changes will be posted here with a new effective date.
12. Contact Us
If you have questions, complaints, or requests:
Email: [email protected]
Phone: +1 (646) 659-7881
Website: www.MexicoUSRealty.com